Can we address our customer dis-service problem?

In this week’s LinkedIn newsletter I talk about how AI has the opportunity to address the massive customer dis-service problem we experience. Nathan Lasnoski

Can this be a moment where we enable every person to be the best version of themselves?

In this week’s newsletter on LinkedIn I talk about the potential of every person and how we have the responsibility to enable every person to be more.

Leadership is community involvement

Check out this week’s newsletter on LinkedIn, where I talk about Leadership and the importance of community involvement. Leadership is community involvement

Catch Up on My AI Newsletter!

Wow… I can’t believe the success on my recent AI newsletter activities. Instead of doing 20 different posts, I want to just give you a running recent list of all the recent posts I’ve completed and the respective learning you can take from it. Enjoy! Have you tried character.ai? Your kids have! How dead is […]

Speaking at Milwaukee AI Symposium

I had spoke at the Milwaukee AI Symposium on the impact of AI in the future of humanity. In this talk I discussed how I will impact every person and the future of work. In some sense, i think we under-estimate the impact in our actions. Many talk about how AI will change every job… but how […]

The Human Future of AI

The Human Future with AI is one of the most important transitions since the industrial revolution. Why do we need to care? 1. The industrial revolution produced good and negative outcomes for humanity in the world. This was all based on generating increased production as an end. 2. Good outcomes included the exponential ability to […]

AI Education is Not About Data Science

So frequently when I hear business leaders talk about AI education they are focused on certifications around specific technologies, especially how they can create a team of Data Scientists. While, I agree that having Data Scientists is a need for many organizational groups, especially product development or those using Data-as-a-Product, I believe that this takes […]

Why your Azure tenant needs sandbox subscriptions

Hello, fellow cloud enthusiasts! Today I’m going to talk about a very important topic: sandbox landing zones in the cloud adoption framework. If you’re not familiar with the cloud adoption framework, it’s a set of best practices and guidance from Microsoft to help you plan and implement your cloud journey. Sandbox landing zones are isolated […]

Your customers are expecting more…

Is this your customer service experience? 👇 You have the opportunity with AI to tremendously improve the customer relationship… here’s how: 1. Meet the customer where they are… 😡 understand the state of the customer at the point of time they are experiencing it. In this case, the customer is upset and NOT getting what […]

Should AI convey empathy?

I was pursuing my Facebook feed the other day and came across an advertisement for Replika, an “Artificial Intelligence Friend”, which offers to be a virtual personal relationship, providing a vehicle for self-expression, understanding, and feedback. We’ve talked about Empathy in the context of bots or applications, but this is a whole new level. This […]