I’ll be speaking at Milwaukee SPIN (Software Process Improvement Network) on Thursday, 2/20/2020 as part of an executive panel. Here’s the info and hope to see you there!Read more "Speaking at Milwaukee SPIN"
In my article on Top 10 Tech Trends for 2020 I started by talking about artificial intelligence as a mega theme where businesses are achieving real, measurable value from the AI front. If you look at any trend analysis on AI you could believe anything from “AI is still vaporware” to “AI has arrived and […]Read more "Practical AI Examples in 2020"
TWIML has long been one of my favorite podcasts (right after Crushing Iron… long story, different topic) and three recent ones I thought were particularly interesting. I think what makes TWIML great in general is how real the conversations are… it doesn’t feel like a boring interview. The topics are genuinely thought provoking and makes […]Read more "Recent Worthwhile Listens on TWIML"
As we enter into a new year I’ve been thinking about the advice I’d give to a business leader on the opportunity to fully leverage technology to change the way they engage their customers, employees, and vendors. In the same way, if you are a person engaged in the technology field, these movements are likely […]Read more "10 Tech Movements in 2020 Every Business Should Understand"
Microsoft has organized a manufacturing tech event in MN, IL, and WI which focuses on Industry 4.0 transformation and the impact of such technologies on the modern business. I’ll be participating and speaking at the events and highlighting the following scenarios: AI for Good, an initiative to enable individuals with Cognitive Disabilities to participate in […]Read more "Microsoft Intelligent Supply Chain Event – MN, IL, WI"
Editors Note: This post is a part of a series on Ethics of Artificial Intelligence. Thank you for coming to my Microsoft Ignite talk on the ethical impact of AI and the practical steps we can make to improve the experience for everyone. A few links to have available are: fairlearn: A Microsoft template for […]Read more "Ethics of AI – Microsoft Ignite Notes"
A big part of what Concurrency does is engage companies to bring about impactful customer experiences. As we’ve done these projects we grew a Ux practice focused on the user experience, the way that people interact with a system. As we’ve thought about more however, the core goal is not just Ux, it’s Cx… the […]Read more "Customer Experience and Accessibility"